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Useful Tips - Relationships

For each key customer or supplier, nominate a person to nurture that relationship.

Know who you should deal with in the other organization - the more senior the better.

Maintaining an existing relationship is ten times easier than creating a new one.

Don't take long-term customers for granted by neglecting to give them special terms you give to others.

Treat everyone the same - favouritism causes trouble.

Ask yourself what the other party is getting out of their relationship with you.

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