Ashley Home Furnishing Ltd - Business Model

Element
Reporting structure

Analysis
Managing director
  Store director
     Department managers
         Supervisors

             Sales staff
                  Assistants
(The reporting structure diagram can be accessed here.)

Evaluation
Each level has too few staff reporting to it.
There are too many grades of staff.
There is not enough flexibility of staff movement across the reporting structure.

Strategy
To reduce the time taken for information to travel down the reporting chain.
Rationalize the staff grading for similar levels within different departments.


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