Ashley Home Furnishing Ltd - Business Model

Topic
Line-of-business activities

Analysis
Buying products from suppliers.
Selling products to customers.
Delivering services to customers.
Warehousing activities.
Delivering products to customers.
Invoicing for products and services.

Evaluation
There are too many errors particularly in the invoicing and delivery activities.
The activities need better documentation and training procedures.
The warehouse activities use too many staff.
The interfaces between the different activities require improving.

Strategy
To increase the skills of staff.
Introduce 'best practice' where appropriate.


Select -  Topic, Analysis, Evaluation, Strategy  for a general explanation of the section. 
Return by selecting 'Back'