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Attitude
to work
I
wish to preach, not the doctrine of ignoble ease, but the doctrine of the
strenuous life. - Theodore
Roosevelt
Two
different attitudes to work are shown in response to the question - Do you
'work to live' or 'live to work'? The
former shows work as a means to an end - enjoying life outside the work
environment; the latter shows the dedicated individual whose life is their work. Within a department these two positions, taken to extremes, can cause
conflict and prove incompatible.
Motivation: An organization depends on well-motivated people. How work is rewarded
is a factor in promoting the right attitude. Are rewards purely for results or are they for effort as
well? People doing a good job in
difficult conditions are often passed over for those who strike lucky with
little effort. Similarly, bright
students should not get all the prizes.
Maslow's
hierarchy: The right
attitude towards work, requires the following hierarchy of needs to be fulfilled
(most basic first).
Physiological
- food, shelter and clothing - satisfied by a wage and by the
physical working environment.
Security - protection from
danger and bullying, job security, provision for illness, good terms and
conditions.
Belonging
- the need for relationships and a feeling of belonging and being part of a
group.
Esteem
- the
desire to enjoy self-respect and the respect of colleagues and managers and to
have efforts recognized.
Self-development - the need to develop new skills, progress in a career, assume
responsibility and develop personally.
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Encouraging
environment
Fair
and equal treatment
Clear
objectives
Rewarding
good work
Cohesive
group
Approachable
management
Managers
supporting staff
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Discouraging environment
People
treated differently
None,
or conflicting objectives
Good
work going unnoticed
Group
at odds with each other
Management
won’t listen
Managers
'owning' staff
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