The Activities Aspect

Activities are what organizations do - collecting money from the public, building houses, lecturing students, displaying fine art, producing television programmes or giving financial advice.

Some activities are concerned with producing the products or service (line-of-business).  Other activities will be management processes or monitoring that regulations are being adhered to.  There are also those of a more incidental nature, such as conducting factory tours and organizing staff days out.

Activities include not only what business consultants refer to as 'processes' - where things get done (submitting an expense claim, making a sale) but also all those other activities which take place in organizations such as holding meetings, reviewing salaries or making presentations.

The five elements of Activities